Management Escalation

Should you require to speak to management about any concerns, call 1 800 803 1278 or 1 843 975 7565. If you need to return something, visit our returns page to request an RMA.

Question about an order? If you feel that you need to escalate your question to a Manager please email: manager@HitCommerce.com along with your question and order number. Please include the best way to contact you and all pertinent information. A Hit Commerce manager will contact you directly.

Improving the customer support experience between Hit Commerce and our valued customers is a collaborative effort and is in a constant state of improvement.